Bt android home phone
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If you have not given prior permission and can identify the organisation leaving the message you can complain directly to the Information Commissioner's Office (030 3123 1113). These say they must obtain prior consent from the subscriber before they can make such a call. Recorded messages Organisations that use recorded phone messages to try and sell or promote their products or services must comply with the Privacy and Electronic Communications (EC Directive) Regulations 2003. If you also want to stop unwanted mail and fax, contact Consumer Focus's one-stop StayPrivate service. Telephone Preference Service Sign up to this to prevent direct marketing calls from any legitimate UK company, although it can take up to four weeks to come into effect. It also allows parents to bar outgoing calls to premium rate numbers and selected mobile phones.įor householders who don't want to splash out on a new phone, there are a number of other ways to combat unwanted calls: The phone also comes with a Do Not Disturb mode, which switches off the ringer but allows friends and family to get through. "When people feel as though they are being harassed in their own homes they need to be able to take action and block the offending callers." John Petter, managing director of BT's consumer division, said: "We know from talking to our customers that nuisance calls cause huge frustration and even anxiety at times. It costs £44.99 for a single handset, £69.99 for a twin, and £89.99 for a trio. The new phone, called BT6500, comes at a price. Worst hit are the elderly, with four out of five people aged between 65 and 74 saying they receive these types of calls.
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On average, people complaining to Ofcom have been receiving five nuisance calls a day. Especially irritating are silent calls, generating thousands of complaints to telecoms regulator Ofcom every month. The launch comes amid growing concern about the number of people being harrassed in their own homes by multiple unwanted calls every day.īT said it received more than 50,000 calls to its nuisance calls advice line each month. It will be available to households who do not use BT as a provider.īlocked calls will be silently routed to the answer machine so genuine callers can leave a message, unless they are from a specific number blocked by the householder. It will also allow householders to bar up to 10 specific numbers, so any nuisance calls from a known number can be automatically blocked. The home phone will bar all calls from "international" and "withheld" numbers, and numbers without a caller ID. Nuisance calls from payment protection insurance pushers, dodgy sales calls from abroad and irritating "silent" calls could become a thing of the past after BT unveiled a phone it promised would block 80% of unwanted calls.